Implementation of Consumer Protection Act, 2019

Consumer Affairs, Food and Public Distribution

Government of India Ministry of Consumer Affairs, Food and Public Distribution Department of Consumer Affairs RAJYA SABHA UNSTARRED QUESTION No.723 TO BE ANSWERED ON 22.11.2019 IMPLEMENTATION OF CONSUMER PROTECTION ACT, 2019 723. DR AMAR PATNAIK: SHRI DEREK O' BRIEN: Will the Minister of CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION be pleased to state: (a) whether the Consumer Protection Act, 2019 is in force and has been implemented; (b) if so, the details thereof and if not, the reasons therefor; (c) whether the Consumer Disputes Resolution Commissions are issuing orders under the provisions of the new Act; and (d) the status and details of implementation of the rules and regulations under the new Act? ANSWER THE MINISTER OF STATE CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION (SHRI DANVE RAOSAHEB DADARAO) (a) to (d) : The Consumer Protection Act, 2019 has been notified on 9th August, 2019. The draft of the various rules and regulations have been uploaded on the website of the Department for stakeholders’ consultation. The Consumer Disputes Redressal Commissions will be issuing orders under the provisions of the new Act, once the new Act comes into operation.